Shipping Policy
This Shipping Policy applies to all orders placed on pynsseu.com.
- Processing Time
All orders require 1–3 business days for processing before shipment. Business days are Monday–Friday, excluding weekends and US public holidays. Processing time does not include shipping transit time. - Shipping Destinations
We ship to addresses within the United States. We do not ship to PO boxes, APO/FPO addresses at this time. - Shipping Time & Methods
Standard Shipping: Estimated delivery 7–15 business days after dispatch.
Expedited Shipping (if available): Estimated delivery 3–7 business days after dispatch.
Shipping time is an estimate and not guaranteed. Delays may happen due to carrier issues, weather, customs or peak holiday seasons. - Shipping Fees
Shipping cost will be shown at checkout before you complete payment. We may offer free shipping promotions from time to time. - Shipment Tracking
Once your order ships, we will send you a tracking number via email. You can track your package on the carrier’s official website. - Undeliverable & Returned Packages
If a package is returned to us because of an invalid address, refusal of delivery or multiple failed delivery attempts, the buyer will be responsible for the return shipping cost and re-shipping cost if you want the item resent. - Lost or Stolen Packages
Once the carrier marks the package as delivered, we are not responsible for lost or stolen packages. We encourage you to check with neighbors, building management, or the local post office first. If the package shows lost in transit, please contact us and we will assist you to file a carrier investigation. - Contact Us
If you have shipping questions, email us at [[email protected]].
